Legal Tech Companies and Access to Justice in Germany

Giesela Rühl (Humboldt University of Berlin) explains that during the past two decades, German courts have experienced a dramatic decline in cases. While the causes for the loss remain unclear, it is plausible that German courts are not an attractive means of resolving lower-value claims. Thus, these claims remain unenforced. A number of legal tech companies have entered the German legal services market to mitigate that problem. These companies enforce lower-value claims and are extremely popular with consumers. The legal profession, however, has met all this with skepticism – and at times even with hostility – as some lawyers question whether legal tech companies illegally provide legal services. These discussions have since led to various court cases, as well as the adoption of a new federal law that specifically targets legal tech companies. The chapter critically engages with these developments, outlining the regulatory environment for the provision of legal services in Germany as well as relevant case law and legislation. Overall, the chapter hypothesizes that access to justice in Germany has benefited from legal tech companies but that important problems remain to be addressed.